X90
Introduction
X90 is a Cyprus-based broker firm that specializes in Contracts for Difference (CFDs) on various financial instruments such as indices, commodities, stocks, and cryptocurrencies. The firm operates under the regulation of the Cyprus Securities and Exchange Commission (CySEC). This review aims to provide an unbiased analysis of X90’s services, from its trading platform to customer support, to help traders make an informed decision.
Trading Platform
WebTrader
X90’s trading platform is fully web-based, meaning it requires no downloads or installations. This is a plus for traders who prefer to trade directly from their browsers. However, the platform seems to lack advanced trading features that most seasoned traders would look for. It does not support automated trading, which can be a significant drawback for some traders.
Mobile Trading
X90 also offers a mobile trading app available for both iOS and Android devices. The app is user-friendly and offers the convenience of trading on the go. However, it also carries the same limitations as the WebTrader in terms of features and functionality.
Account Types
X90 offers a one-size-fits-all trading account, which simplifies the process for new traders. However, the lack of account diversity can be disappointing for experienced traders looking for more tailored trading conditions. The minimum deposit requirement is relatively high compared to other brokers, which may deter budget-conscious traders.
Trading Costs
X90 operates on a commission-free model, with costs incorporated into spreads. While this can be advantageous for traders who execute large volumes of trades, the spreads on offer are notably higher than industry averages. This could significantly impact profitability, especially for short-term traders.
Regulation and Security
As a CySEC-regulated broker, X90 is required to adhere to strict regulatory standards, including maintaining segregated client accounts and participating in the Investor Compensation Fund. However, it is worth noting that the firm has been subject to regulatory penalties in the past, which raises questions about its commitment to regulatory compliance.
Customer Support
Customer support at X90 is available via email, live chat, and phone. However, the service is not available 24/7, which can be inconvenient for traders operating in different time zones. Additionally, there have been reports of slow response times and unhelpful support staff, which can be frustrating for traders needing immediate assistance.
Conclusion
While X90 offers a simple and straightforward trading platform, it falls short in several key areas. Its high spreads, lack of advanced trading features, and past regulatory issues are significant concerns. Additionally, its customer support service could be improved. Therefore, traders considering X90 should weigh these factors against their individual trading needs and preferences.
I am extremely disappointed with the broker’s performance at X90.
The broker X90 provided a satisfactory level of service, but did not stand out in any particular way.
My experience with X90 was extremely disappointing. The customer service was abysmal, with unhelpful representatives and long wait times. The platform was clunky and difficult to navigate, making it frustrating to use. Additionally, I experienced multiple technical issues that affected my trades. Overall, I would not recommend X90 to anyone looking for a reliable and user-friendly broker.