Terra Trade
Introduction
Terra Trade is a broker firm that has been in the market for several years, offering a range of financial services to its clients. This review will focus on the firm’s services, trading platforms, customer service, and overall reputation in the market. The aim is to provide an unbiased assessment of Terra Trade to help potential clients make an informed decision.
Services Offered
Trading Instruments
Terra Trade offers a wide array of trading instruments, including forex, commodities, indices, and stocks. This diversity allows traders to diversify their portfolio and take advantage of different market conditions. However, the firm does not offer cryptocurrency trading, which could be a drawback for those interested in this emerging market.
Account Types
Terra Trade offers several account types to cater to different types of traders. These include standard accounts for beginners, professional accounts for experienced traders, and even VIP accounts for high-net-worth individuals. However, the minimum deposit required for each account type is not clearly stated on their website, which may cause confusion for potential clients.
Trading Platform
Terra Trade uses the MetaTrader 4 platform, a popular choice among many brokers due to its user-friendly interface and advanced trading tools. However, the firm does not offer a proprietary platform, which could be a disadvantage for traders who prefer a unique, customised trading experience.
Customer Service
Customer service is a crucial aspect of any broker firm, and Terra Trade appears to have a mixed record in this regard. The firm offers customer support via email, phone, and live chat, but there have been reports of slow response times and lack of resolution to clients’ issues. This could be a significant concern for traders who require immediate assistance during trading hours.
Regulation and Safety
Terra Trade is regulated by the International Financial Services Commission (IFSC), which provides some level of assurance to clients about the firm’s legitimacy. However, the IFSC is not as reputable as other regulatory bodies such as the Financial Conduct Authority (FCA) or the Australian Securities and Investments Commission (ASIC). Therefore, the safety of clients’ funds may not be fully guaranteed.
Conclusion
In conclusion, Terra Trade offers a wide range of services and a user-friendly trading platform. However, the firm’s customer service, lack of clear information on account types, and regulation by a less reputable body are areas of concern. Potential clients should weigh these factors carefully before deciding to trade with Terra Trade.
I am extremely dissatisfied with Terra Trade’s lack of communication, unprofessional behavior, and failure to deliver on promised services.