Altosmarket
Introduction
Altosmarket is a brokerage firm that claims to offer a wide range of services to its clients, including forex trading, stocks, commodities, and indices. The firm boasts of providing a user-friendly platform for both beginner and experienced traders. However, like any other broker, Altosmarket has its strong points and areas that could use some improvement. This review will delve into the firm’s operations, services, and customer feedback to provide an in-depth look at what it offers.
Trading Platform
Altosmarket offers the MetaTrader 4 platform, which is a popular choice among many forex traders. The platform is known for its advanced charting tools, automated trading options, and a customizable interface. However, some users have reported difficulties in navigating the platform due to its complexity, especially for beginners.
Pros:
- Advanced charting tools
- Automated trading options
- Customizable interface
Cons:
- Complex and hard to navigate for beginners
Account Types
Altosmarket offers three types of accounts: Silver, Gold, and Platinum. The Silver account is the most basic and has the least features, while the Platinum account offers the most features and benefits. However, there have been complaints about the lack of transparency in the firm’s account types, with some clients claiming that they were not fully informed about the features and limitations of each account type.
Pros:
- Multiple account types to choose from
Cons:
- Lack of transparency in account features
Customer Service
Altosmarket has a customer service team that can be reached via phone or email. However, there have been numerous complaints from clients about the firm’s customer service. Some clients have reported slow response times, while others have claimed that the customer service team was unhelpful and rude.
Pros:
- Multiple channels of communication
Cons:
- Slow response times
- Reports of unhelpful and rude customer service
Fees and Charges
Altosmarket has been criticized for its high and unclear fees. The firm charges a commission on trades, but some clients have complained that the fees were not clearly stated before they opened their accounts. Additionally, some clients have reported hidden charges that were not disclosed at the time of account opening.
Pros:
- None
Cons:
- High and unclear fees
- Reports of hidden charges
Conclusion
While Altosmarket offers a range of services and a popular trading platform, the firm has been criticized for its lack of transparency, poor customer service, and high fees. Potential clients should thoroughly research and consider these factors before deciding to open an account with Altosmarket.
I had a terrible experience with Altosmarket. Their customer service was incredibly unhelpful and unresponsive. I had issues with my account and it took them weeks to address it. When they finally did, their solution was inadequate and left me feeling frustrated and unsatisfied. I would not recommend using Altosmarket as a broker.
I am extremely disappointed with the lack of communication and support provided by the broker at Altosmarket.
I had a terrible experience with Altosmarket. Their customer service was unresponsive and unhelpful, and their platform was difficult to navigate. I also found their fees to be exorbitant compared to other brokers. Overall, I would not recommend Altosmarket to anyone looking for a reliable and transparent broker.