Introduction

Equiti Capital, formerly known as Divisa Capital, is a global foreign exchange broker that provides access to the most liquid and diverse FX and CFD markets. The firm boasts a strong presence in the Middle East, Europe, and Asia, serving both retail and institutional clients. Equiti Capital is part of the Equiti Group Ltd., which operates a number of different financial services companies worldwide.

Regulation and Security

Equiti Capital is regulated by the Financial Conduct Authority (FCA) in the UK. This means that the firm is required to adhere to strict regulatory standards, including maintaining adequate capital, conducting regular audits, and ensuring fair treatment of clients.

However, despite this regulatory oversight, there have been some concerns about the security of client funds. Equiti Capital claims to use segregated accounts to hold client money, but there have been instances where clients have reported difficulties in withdrawing their funds.

Client Fund Safety

Concerns over fund safety are not uncommon in the forex brokerage industry, but they are particularly troubling when they involve a regulated broker like Equiti Capital. While the firm has not been implicated in any major scandals, these reports of withdrawal difficulties are a cause for concern.

Trading Platforms and Tools

Equiti Capital offers a range of trading platforms, including MetaTrader 4 and 5, as well as its own proprietary platform. The firm also provides access to a range of trading tools, including market news and analysis, an economic calendar, and various calculators.

However, some users have reported that the platforms can be somewhat difficult to use, particularly for beginners. In addition, the range of tools and resources available is somewhat limited compared to other brokers.

Platform Usability

While experienced traders may find the platforms offered by Equiti Capital to be sufficient, beginners may struggle with the complexity and lack of user-friendly features. This is a significant drawback, as it can make the trading experience more difficult and less enjoyable.

Customer Service

Equiti Capital offers customer support via phone, email, and live chat. However, the quality of this support has been a source of complaint among some users. Reports suggest that the customer service team can be slow to respond to queries and that their responses can sometimes be unhelpful.

Customer Support Quality

A good broker should offer high-quality customer support to assist traders with any issues they may encounter. Unfortunately, the reports of slow and unhelpful customer service suggest that Equiti Capital may fall short in this area.

Conclusion

In conclusion, Equiti Capital is a regulated broker with a range of trading platforms and tools. However, concerns about the safety of client funds, the usability of the trading platforms, and the quality of customer service suggest that there may be better options available for traders. As always, it is recommended that traders do their own research and consider multiple brokers before making a decision.