Introduction

Metrom is a broker firm that has been in operation for a significant amount of time. The firm offers a range of services including Forex trading, stocks, commodities, and indices. This review aims to provide an objective analysis of the firm’s operations, customer service, and overall performance.

Trading Platforms

Metrom offers its clients a variety of trading platforms. These include the popular MetaTrader 4 and MetaTrader 5 platforms, as well as their own proprietary platform.

MetaTrader Platforms

The MetaTrader platforms are widely used in the industry, and they offer a range of features including advanced charting tools, automated trading capabilities, and a large number of technical indicators. However, it should be noted that these platforms can be complex and may not be suitable for beginners.

Proprietary Platform

Metrom’s proprietary platform is more user-friendly and is suitable for traders of all levels. It offers a range of features including real-time price updates, customizable charts, and a range of technical analysis tools. However, the platform has been criticized for its lack of advanced features and its relatively high fees.

Customer Service

Metrom’s customer service has been a point of contention among its clients. While some clients have praised the firm for its responsive and helpful customer service team, others have criticized it for its slow response times and lack of effective solutions to issues.

Positive Feedback

Many clients have praised Metrom for its responsive customer service. These clients have reported that the firm’s customer service team is available 24/7 and that they are able to resolve issues quickly and effectively.

Negative Feedback

On the other hand, some clients have criticized Metrom for its slow response times. These clients have reported that they have had to wait for several days for a response from the firm’s customer service team. In addition, some clients have reported that the firm’s customer service team has been unable to resolve their issues effectively.

Overall Performance

Metrom’s overall performance has been mixed. While the firm offers a range of trading platforms and a responsive customer service team, it has been criticized for its high fees and slow response times.

Pros

The firm offers a range of trading platforms, including the popular MetaTrader platforms and its own proprietary platform. In addition, the firm’s customer service team is available 24/7 and is generally responsive and helpful.

Cons

On the downside, Metrom has been criticized for its high fees, especially on its proprietary platform. In addition, the firm’s customer service has been criticized for its slow response times and lack of effective solutions to issues.

Conclusion

In conclusion, while Metrom offers a range of services and has a responsive customer service team, it has been criticized for its high fees and slow response times. As such, potential clients should carefully consider these factors before deciding to trade with this broker.