Introduction

Tradeviz is a relatively new entrant to the online brokerage industry, offering a suite of tools and resources aimed at helping traders of all levels to make informed decisions. The platform offers a range of features including advanced charting, trade analytics, and a comprehensive learning center. However, despite its promising features, it has also faced criticism for its lack of regulatory oversight and customer support issues.

Trading Platform

Tradeviz offers a web-based trading platform that is designed to be user-friendly and intuitive. The platform provides real-time market data, advanced charting tools, and a variety of order types. It also offers a unique feature called Tradeviz Explorer, which allows users to backtest strategies using historical market data.

Pros

One of the main strengths of the Tradeviz platform is its simplicity. Even novice traders can easily navigate through the platform and execute trades. The platform also provides a wealth of educational resources, including articles, videos, and tutorials, which can be beneficial for beginner traders.

Cons

Despite its user-friendly interface, Tradeviz’s trading platform lacks some of the advanced features offered by other online brokers. For example, it does not offer automated trading or the ability to trade directly from charts. Additionally, the platform does not offer a mobile app, which can be a major drawback for traders who prefer to trade on the go.

Customer Service

Tradeviz’s customer service has been a point of contention among users. While some have praised the company for its responsive and helpful customer support team, others have criticized it for slow response times and lack of support during off-peak hours.

Pros

Tradeviz offers multiple channels for customer support, including email and live chat. The company also provides a comprehensive FAQ section on its website, which covers a wide range of topics and can help users resolve common issues on their own.

Cons

However, the quality of Tradeviz’s customer service is inconsistent. Some users have reported slow response times and unhelpful responses from the customer support team. Additionally, the company does not offer phone support, which can be a major drawback for users who prefer to speak with a representative directly.

Regulation and Security

Tradeviz is not currently regulated by any major financial regulatory body. This lack of regulatory oversight raises concerns about the safety of users’ funds and the integrity of the platform.

Pros

Tradeviz uses industry-standard encryption to protect users’ personal and financial information. The company also claims to keep users’ funds in segregated accounts, which can provide an additional layer of security.

Cons

However, the lack of regulatory oversight is a major concern. Without regulation, there is no guarantee that Tradeviz adheres to the strict standards and practices required by financial regulatory bodies. This lack of transparency can make it difficult for users to trust the platform with their money.

Conclusion

In conclusion, Tradeviz offers a simple and user-friendly trading platform that can be beneficial for beginner traders. However, the company’s lack of regulatory oversight and inconsistent customer service can be major drawbacks. As such, potential users should carefully consider these factors before deciding to use Tradeviz as their online broker.